Last Updated: July 5, 2025
1. Agreement to Terms
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and NIILAA Inc. (“we,” “us,” or “our”), concerning your access to and use of the niilaa.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
2. Intellectual Property Rights
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
3. User Representations
By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms and Conditions; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation.
4. Products and Services
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products and services available on the Site. All products and services are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products or services at any time for any reason. Prices for all products and services are subject to change.
5. Payments and Billing
We accept payment via WooCommerce, Stripe, SSLCOMMERZ, and direct bank transfer. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in the currency specified at the time of purchase.
6. Refund Policy
Our refund policy varies depending on the product or service purchased.
- Software Licenses: [Placeholder for Software License Refund Policy. This section will detail the terms, conditions, and eligibility for refunds on software licenses.]
- Hardware Products: [Placeholder for Hardware Products Refund Policy. This section will detail the terms, conditions, and eligibility for refunds and returns on hardware.]
- Managed Services: [Placeholder for Managed Services Refund Policy. This section will detail the terms for partial or full refunds on service contracts, cancellation, and early termination fees.]
7. Acceptable Use and User-Generated Content
The Site may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”).
As a user of the Site, you agree not to:
6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Our policy is as follows:
- Post any Contribution that is unlawful, harassing, defamatory, abusive, threatening, or otherwise objectionable.
- Use the Site to conduct any illegal activity or solicit the performance of any illegal activity.
- Infringe upon the intellectual property rights of others.
- Attempt to gain unauthorized access to our systems or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of, the Site.
We reserve the right to moderate all Contributions. We employ both pre-moderation (reviewing content before it is publicly posted) and post-moderation (reviewing content after it has been posted). We reserve the right, in our sole discretion and without notice, to refuse, edit, or remove any Contribution that violates these Terms or is otherwise objectionable.
8. Service Level Agreements (SLAs)
Specific managed services offered by NIILAA Inc. are governed by detailed Service Level Agreements (SLAs). These SLA documents outline the specific terms of service, including performance metrics, uptime guarantees, support response times, and remedies for failure to meet these guarantees. The terms of the applicable SLA will be provided to the client at the time of service engagement and will supersede any general statements in these Terms and Conditions in case of a conflict.
9. Site Management
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms and Conditions; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms and Conditions; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; and (4) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.
10. Term and Termination
These Terms and Conditions shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON.
11. Governing Law & Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of [JURISDICTION_PLACEHOLDER]. Any legal action or proceeding arising under these Terms and Conditions will be brought exclusively in the federal or state courts located in [JURISDICTION_PLACEHOLDER], and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.
12. Disclaimers
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF.
For more detailed information regarding the nature of the site’s content, including our use of AI-generated content and other important limitations, please review our main Disclaimer Page. The terms of the Disclaimer Page are incorporated by reference into these Terms and Conditions.
13. Limitation of Liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
14. Contact Us
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
NIILAA Inc.
123 Main Street, Anytown, CA 91234
[email protected]
+(1) 9293 091 673