To provide enterprise-grade Managed Services, NIILAA LLC (“we,” “us,” “our”) utilizes various third-party service providers and sub-processors. These partners are selected based on their security standards and their ability to help us deliver reliable IT, communication, and digital solutions.
This list is subject to change as we optimize our service delivery. We encourage you to review this page periodically.
1. Cloud & Infrastructure Providers
These partners provide the backbone of our hosting and managed environments.
- Amazon Web Services (AWS): Cloud hosting and infrastructure.
- Microsoft Azure: Cloud hosting and enterprise identity management.
- Google Cloud Platform (GCP): Cloud infrastructure and workspace services.
- DigitalOcean / Linode: Virtual Private Server (VPS) hosting for managed instances.
- Others: Other Virtual Private Server (VPS) hosting providers which might be added.
2. Communication & VoIP Partners
These partners provide the technology for our unified communications and telephony services.
- 3CX: Communication software (OEM).
- Zadarma / Twilio / SIPTRUNK / Gradwell: SIP trunking and international telephony along with others.
- Yeastar / Teams / Issabel / FusionPBX: VoIP gateway and PBX solutions along with other hosted UCC Solutions
- Snom / Yealink / Fanvil / Grandstream: Hardware endpoints and provisioning services.
3. Financial & Payment Processors
These partners handle our secure transaction processing and international currency management.
- Stripe: Primary credit card and online payment processing.
- PayPal: Online payment services.
- SSLCommerz: Regional payment gateway for Bangladesh operations.
- Other Payment Gateways: Other Regional and International payment gateways
- Financial Services: International banking, forex, and business financial services.
4. Business Operations & Workflow Automation
These tools allow us to manage projects, provide support, and automate internal tasks.
- ClickUp: Project management and internal coordination.
- Freshdesk: Customer support ticketing and knowledge base.
- Make.com: Workflow automation and system integration.
- OpenAI / Gemini: Artificial intelligence for content generation and workflow optimization.
5. Security & Data Protection
These vendors provide the tools we use to protect your data and endpoints.
- Veeam: Primary backup and disaster recovery software.
- Bitdefender / Microsoft Defender: Endpoint security and antivirus.
- Arctera / Veritas: Data archiving and desktop backup solutions.
6. Professional Services
- New Mexico Registered Agent: Required legal presence for our LLC registration.
- External Legal & Tax Consultants: Authorized advisors for business compliance.
7. A Note on Third-Party Policies
Each of the providers listed above maintains its own Privacy Policy and Terms of Service. NIILAA LLC does not control the data processing practices of these independent entities. We recommend reviewing the policies of any specific provider involved in the delivery of your services.
8. Contact Information
For questions regarding our sub-processors, please contact
1209 Mountain Rd Pl NE, STE R,
Albuquerque, NM 87110, USA
Email: [email protected]
Phone: +(1) 9293 091 673