Welcome to the NIILAA Inc. policies hub. This page provides an overview of and access to the legal documents that govern your use of our website and services. We are committed to transparency and believe it’s important for you to understand your rights and our obligations.
Please take a moment to review the following documents. By using our website and services, you agree to these policies.
Our Core Documents
Terms and Conditions
This document outlines the essential rules and agreements for using our website and services, including your rights and responsibilities as a user, our payment terms, and limitations of liability.
Privacy Policy
Your privacy is critically important to us. Our Privacy Policy explains what personal information we collect from you, how we use and protect it, and your rights regarding your data under laws like GDPR and CCPA.
General Service Level Agreement (SLA)
Our SLA defines our commitment to service availability and performance. It details our guaranteed response times, uptime commitments, support procedures, and the service credits available should we fail to meet these guarantees.
Product/Service Specific SLA
SLA for 3CX Services
This service-specific agreement details our commitments for all 3CX-related services. It outlines the distinct responsibilities for services provided by NIILAA (like Pro Support, Maintenance, and Hosting) versus those resold from 3CX. The document includes specific response times, uptime guarantees, and exclusions relevant to our 3CX offerings.
Pricing & Currency Disclaimer
This disclaimer explains the factors that influence the pricing of our global services, including regional variations, currency conversions from our base currency (USD), and the application of taxes and fees.
Cookie Policy
This policy details our use of cookies and other tracking technologies on our website. It explains what these technologies are, why we use them, and how you can manage your consent and preferences.
Disclaimer
Our Disclaimer contains important information regarding the limitations of our liability and clarifies the nature of the information provided on our site, including our policies on AI-generated content and external links.
Affiliate Disclosure
For full transparency, this disclosure explains our participation in affiliate marketing programs. It details how we may be compensated for recommending products or services, at no extra cost to you.
Contact Us
If you have any questions about any of our policies, please do not hesitate to contact us.
NIILAA Inc.
123 Main Street, Anytown, CA 91234
[email protected]
+(1) 9293 091 673